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Community nursing quality evaluation index system of building

Community nursing quality evaluation index system of building

The Identity of The Initiator: 
Participants Category: 
Topic category: 
Region / City: 
Problem Description: 

Currently, community care quality evaluation system with two hospitals and tertiary hospitals identical, does not meet the actual situation of community care.

Solution: 

Within a year of implementation, through literature review, expert consultation and assessment methods, build community care quality evaluation system directories and indexes content selection according to the Qingpu District 10 community health centers to assess the implementation of the test, and finally the establishment of a suitable Community Care work content, quality evaluation system management mode, and provide decision-making for the executive branch of government.

Achievement: 

Shanghai 241 community health service centers nearly 10000 community nurses undertake community care. Community care is an important part of community health services, it is based on community, family oriented to the health needs of the residents of the community-oriented, serving the community is not only the patient, but also the healthy population. Services not only treat the disease, and set of prevention, treatment, care, rehabilitation and health care, and other integrated services as one. But for the community to assess the quality of care nursing quality assessment using a control center in Shanghai for two, three hospitals to develop the quality of care improvement from the revised assessment criteria apply only to the medical community hospital clinical care part of the work of community nurses in public Health care is not an assessment examination, is not suitable for all-round development of community care.

In this study, the organization and management of community care, nursing content, information management, nursing defect management, quality control management efficiency and community nursing specialties 6 Ⅰ level indicators, 27 grade Ⅱ indicators, 90 indicators connotation conduct community health nursing prevention, care, rehabilitation, health guidance, home care, palliative care and soothing information management and other aspects of a comprehensive and objective evaluation, fully embodies the meaning of quality assessment of community nursing.

2, published one. Establishment of community nursing quality evaluation system. Published in the "Shanghai Care" 2014,14 (5): 17-20.

3, community care quality evaluation system has been proven. To further test the feasibility of selected indicators in this study, the subject of the organization in accordance with relevant experts index system scale content quality of care in this area 10 community health centers conducted a comprehensive assessment of the site. The test evaluation of additional indicators - "Community Care Featured" content is not included, so the total score out of 100 points. Assessment results, the mean Qingpu District Community Care Quality of 89.70 points, the highest score 95.9 points, the lowest score 86 points, score a span of 9.9 points, we can see that the quality of care in our region a more balanced community development (see Table 2 ).

Seen from Table 3, patients with community residents Qingpu District nursing job satisfaction rate was 94.4%, and community health education nurse satisfaction rate of 94.0%, community physicians to nurses satisfaction rate of 97.9%, community care and job satisfaction of nurses rate was 78.1%, community health knowledge among 88.9%, 88.0% rate of health behaviors. Thus be seen in patients with community nursing, community residents and physician evaluation was positive, but community nurses for their professional values ​​embodied worrying. Residents' health awareness and knowledge of the bad behavior of the correction to be further improved.

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